Something not right?
We're happy to issue a refund within 30 days of delivery, as long as the item is in its original condition and packaging.
If the item is faulty, send us an email and we will send you a replacement!
Unfortunately, we are unable to accept returns for underwear (Thinx) if the packaging has been opened.
Returns are FREE within the UK.
Just email firstname.lastname@example.org and one of our team members will reach out!